In this practice, we take complaints very seriously indeed and try to ensure all patients are pleased with their experience of our service. When patients complain, they are dealt with courteously and promptly so that the matter is resolved as quickly as possible. This procedure is based on these objectives.
If you are still unhappy with the response, please allow us to address any further concern, by writing to us again. Alternatively, you have the right to complain to an independent body as listed below.
|Complaints to the practice||Dr Chariwala – write to
|NHS Local Area Team||[email protected]
0300 311 22 33